Refund policy

Return Policy

Overview

All purchases from VitalCore Science LLC are final. We do not offer returns, refunds, or exchanges for any products purchased through our store, except as required by applicable law.

No Returns or Exchanges

  • Final Sale: All items purchased are considered final sale. We do not accept returns or offer exchanges for any reason, including but not limited to change of mind, incorrect sizing, or dissatisfaction with the product, unless mandated by law.

  • Inspect Your Order: Please carefully review your order before completing your purchase. Ensure that all selections (e.g., size, color, quantity) are correct, as we cannot modify or cancel orders once they are placed.

Exceptions Required by Law

In some jurisdictions, consumer protection laws may grant you certain rights to returns or refunds for online purchases (e.g., a cooling-off period for distance sales). If such laws apply to your purchase, we will comply with our legal obligations. To inquire about your rights, please contact us at info@vitalcorescience.com with your order details and location.

Damaged or Defective Products

If you receive a product that is damaged, defective, or not as described, please contact us within 7 days of receiving your order at info@vitalcorescience.com. We will review such cases on an individual basis and address them in accordance with applicable consumer protection laws.

Contact Us

For any questions or concerns about this policy, please reach out to us:

  • Email: info@vitalcorescience.com

  • Phone: 866-278-0961

  • Address: PO Box 3296, Lexington, OH 44904

Policy Updates

We reserve the right to update this return policy at any time. Any changes will be posted on this page, and the updated policy will apply to purchases made after the effective date.

Note: This policy is subject to applicable consumer protection laws in your jurisdiction, which may override certain terms. For example, some regions require a mandatory return period for online purchases. Please ensure you understand your local laws before relying on this policy.

Last Updated: June 18, 2025